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20 March 2007
Threshers has signed a five-year deal with outsourcing and technology company, Xansa, to support its central IT systems.
Xansa will provide applications management, IT operations and hosting for Threshers' core SAP, Websphere and Business Object applications. In addition, Xansa will host Threshers' JDA merchandising applications, which support the company's strategic planning activities.
The deal will include support for over 300 staff at Thresher Group head office in Welwyn Garden City and will save the independent drinks retailer over £1 million a year.
Under the contract, which starts in May 2007, Xansa will work with hosting company, BSG and the IT support services provider, Phoenix to deliver the service. First line IT support for all Threshers Head Office staff will be delivered from Noida in India.
"The retail sector is probably one of the most competitive sectors to be in. This contract will allow us to drastically reduce the total cost of ownership of our IT infrastructure with provision for a flexible pricing model based on our business metrics," said Harvey Ainley, CFO of Threshers.
We chose Xansa over the other outsourcing providers we spoke to because of the quality of its offshore capabilities and its ability to offer a complete support model. We felt Xansa really understood our business and the sector in general.
"As technology continues to automate many business services, retailers are increasingly seeing the benefits of moving parts of their infrastructure offshore," said David Leigh, strategy director, Xansa. "This contract extends our portfolio of retail clients, which include Boots, B&Q and Kingfisher, and demonstrates our growing expertise in this sector."
