Leading BPO analyst, NelsonHall, surveyed 320 UK organisations in October 2005 in conjunction with Xansa. Industry sectors included Banking, Central Government, Insurance, Legal Services, Local Government, Media, Retail & CPG, Telecoms, Transportation & Logistics and Utilities.
The purpose of the study was to analyse the market for outsourced F&A services by sector within the UK. The senior decision makers interviewed were asked about:
Our research shows that the growth of F&A outsourcing will be driven primarily by needs for cost reduction and achievement of rapid change in F&A capability. Outsourcing suppliers simply must provide both compelling economic justification and a quick and reliable means of service transformation in order for the market to achieve its full potential.
John Willmott, NelsonHall
If you'd like to discuss the survey results specific to your own sector, or find out how Xansa can help you do more with F&A, contact: Michael Withey, Director of Finance & Accounting on +44(0)118 984 6286 or FAsolutions@xansa.com
Download the research summary below