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The Transformational Government agenda places enormous challenges on those at the frontline of delivering it. The pace of change is relentless, the media scrutiny merciless and public expectations are ever increasing. All this against the constant drive for efficiency - doing more with less money. Making every taxpayer's pound go further.
At Xansa, doing more is at the very heart of our whole philosophy. We help our clients to do more of whatever they are there to do - in the public sector, that means providing the services that keep the country running. For example, we can help you make savings in your back office functions to release funds directly into frontline service delivery, so you can deliver a better service to the public.
Xansa's style is to work closely in partnership with you, enabling and supporting you to do more. We can help you by providing people with specialist skills and in depth experience of having 'done it before'.
Perhaps you are facing one of the following situations:
With over 20 years experience of serving government clients, as well as making the most of expertise brought in from the private sector, Xansa's team of consultants will help you meet the challenges of the transformational government agenda:
Responding to your challenges
It is not always easy to identify the first steps when faced with a new challenge. Our consultants take an objective and strategic view, very early on, as to what options are open to you, and how scarce resources can best be deployed to secure the outcomes you need.
New ways of working
When embarking on new ways of working, such as shared services, you need to work with people who understand how to put the theory into practice, people who⿿ve actually done it before, people who can broker relationships between those in the shared service partnership. Our consultants can help you understand the changes you need to make in the way you work ⿿ to behaviours and roles, to existing contracts, to existing processes and to the technology in use. We can help you to identify what level of savings and effectiveness improvements you could make and most importantly we will help you realise the benefits that are expected.
Delivering transformation
Delivering transformation is much easier when you have help from people with proven experience and methodologies. Xansa consultants know how to manage large scale programmes and how to 'build or buy' the resources to deliver the outcomes needed in complex commercial situations. They are experts in the interrelationships between organisation and process design, experts in the interaction of IT and business process and experts in sourcing and managing complex contracts. Xansa consultants identify with your objectives and deliver to your agenda, leading or working as part of a team designed to deliver the right mix of best of breed skills. They make sure the whole transformation programme is correctly aligned to deliver the benefits you seek.
Technology-enabled change
Whether you are working with bespoke IT systems, or enterprise applications such as SAP and Oracle, technology is often a massive driver for change.
CRM applications can radically alter the way the public interacts with government; electronic document management systems can speed up business processes beyond recognition, web content management applications can enable effective information sharing. But in order to make the most of what technology can offer, you may need to bring on board the right combination of skills and expertise to enable your organisation to evolve appropriately. This may include change management and large scale programme management right through to detailed process design and highly technical application knowledge. All these elements combine to deliver success - talk to our specialists to get the full picture.
Information based performance improvement
Clearly you want your organisation to run as effectively as possible anyway, but consider what new developments you could fund simply by savings achieved through improving existing business processes by as little as 5%. But do you have the right management information to drive process effectiveness? Do you spend time reconciling apparently conflicting reports? Are you measuring the things that really make a difference? Maybe your current processes have evolved piecemeal over the years, or were based on old paper based systems, or an old organisation structure that no longer reflects current priorities. A fresh pair of eyes can often pick out these legacy issues and identify quick wins and long term opportunities to free up your resources to deploy on new developments.
Sourcing and procurement for long term gain
It's a truism that improving supplier performance delivers significant cost savings and improves business effectiveness. But is it always true that the formality of the public sector procurement processes leads to the desired products and services that will continue to deliver value to you in the longer term? Xansa has professional sourcing and procurement strategy experts who can work with you early in the procurement cycle, to make sure that you know exactly what and how you want to buy in the first place, how change in a long term relationship can be aligned to business outcomes and that you understand what sourcing options are available to you. Only then will they work with you to identify who you should buy from what the best commercial arrangement is. They will help you make the most of the supplier relationships you already have in place, and make sure you renegotiate ongoing arrangements effectively that will deliver the business outcomes you need.