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Guaranteed outcomes for industry challenges
The insurance industry continues to face the challenges of reducing costs and sustaining growth whilst responding to regulatory pressures and the increasing demands of the market.
Helping our clients to meet these challenges, Xansa has been delivering tailored IT and business process outsourcing solutions to many of the UK's leading insurance organisations for over 20 years.
With a focus on quality and guaranteed outcomes, Xansa provides solutions in the following areas:
We work to meet and exceed recognised industry standards and this best practice is passed on to our clients through the solutions we deliver. We adopt the Six Sigma approach to quality in BPO, our IT services have been accredited at CMM5 and we were recently independently benchmarked as upper quartile in productivity, error-rate, delivery to budget and delivery to schedule, and best-in-class in speed-to-market.
Today, we are helping our insurance clients to focus on meeting the challenges of the market and growing their business by:
Our mission is to be measurably better than the competition and it is therefore common for us to provide commercial guarantees around cost and quality.
Guaranteed savings and productivity improvements release our clients' budget for re-investment elsewhere, whilst our flexible sourcing models provide them with the agility they need to meet new market opportunities.
Xansa facts
Sources: (1) UBS, (2) Nelson Hall l, (3) 2004 IQPC Shared Service Centre Awards.
We have gained flexibility and reduced our costs by working with the Xansa team on the support and enhancement of some 800 applications. Productivity has doubled. The bottom line for us is that we're in closer touch with our customers.
Dennis Holt, Group Chief Executive, AXA UK
NEWS
FSA signs outsourcing deal with Xansa
Co-operative Financial Services expands Outsourcing partnership with Xansa
CASE STUDIES
AXA - Supporting the entire UK portfolio of AXA Sun Life and Pension systems.
Leading World Insurance Group - Mitigating the risks involved in a major Oracle upgrade and ensuring its delivery was to time and budget
Standard Life - Saving Standard Life £1.5m per annum through enhancements to Life and Pensions systems
UK Life and Pensions provider - Giving the client greater agility in the market by introducing a flexible resourcing model
Major global Insurer - Reducing fixed support costs by more than 40% through offshore delivery
